In agent-led buying, your marketplace offer becomes your homepage

In agent-led buying, your marketplace offer becomes your homepage

In November, Gartner made a bold prediction: by 2028, 90% of B2B buying will be intermediated by AI agents - pushing $15T via “agent exchanges”.

In November, Gartner made a bold prediction: by 2028, 90% of B2B buying will be intermediated by AI agents - pushing $15T via “agent exchanges”.

Sounds futuristic… until you look at cloud marketplaces.

graphical user interface, text, application

In December, AWS Marketplace shipped what that future looks like:

  • Agent Mode: conversational discovery built for software procurement

  • Express Private Offers: custom private pricing that can be generated in minutes, not weeks.

That’s procurement being reprogrammed from “people reading pages” → “machines comparing offers”.

Agent optimization is just one practical implication that your product needs to be easy for software (not just humans) to understand and transact.

Here’s why cloud marketplaces are already ahead of the curve

1️⃣ Trust becomes the moat

Agents will route B2B spend through places with identity, billing, approvals, and compliance gates.

That’s what cloud marketplaces provide: a trusted wrapper around third-party software.

And we’re already seeing marketplaces evolve into “stores” not just for apps - but for AI tools, agents and services.

2️⃣ Your marketplace page becomes the AI decision screen

Agents don’t care about your homepage only.

They care about structured inputs: reviews, packaging, price logic, terms, activation steps.

Marketplaces force that discipline today. The sales cycle compresses — by default.

The slowest part of enterprise deals is often not “interest”, it’s procurement: supplier setup, legal, approvals, back-and-forth pricing.

Marketplaces collapse that path — and now even negotiation is getting automated: standard deals handled quickly; complex ones routed to sales.

AWS Express Private Offers example: sellers can preconfigure rate cards, qualification criteria, and deal parameters for SaaS contracts, so eligible buyers can receive an automated private offer in minutes.

3️⃣ Buyers were already asking for rep-free

61% of B2B buyers told Gartner they prefer a rep-free experience. Agents don’t create this behavior — they scale it.

But it’s not “rep-less”. It’s “rep where it matters”. Human sales don’t disappear.

They move up-stack to: problem framing, risk, high stakes decision, architecture, and the non-standard deal.

If you sell through cloud marketplaces, 5 things to audit this quarter:

  1. Is your listing “machine-readable” (clear packaging, pricing rules, terms, proof)?

  2. Can a buyer go from discovery → purchase without weeks of emails?

  3. What “verifiable data” proves trust + value (security posture, outcomes, adoption signals)?

  4. Do you support fast, controlled custom pricing (without manual chaos)?

  5. Is activation/provisioning simple enough for an automated flow (if not, are you building it)?

The teams that win will have the cleanest inputs both for humans and AI - and the fastest path to transact.

Are you adjusting your marketplace GTM for an agent-driven buying flow?

Scale to $100M+
via Cloud Marketplaces

Join 5,000 GTM leaders

Weekly Newsletter

Scale to $100M+
via Cloud Marketplaces

Join 5,000 GTM leaders

Weekly Newsletter

Scale to $100M+
via Cloud Marketplaces

Join 5,000 GTM leaders

Weekly Newsletter

Join 5,000 GTM leaders

Weekly Newsletter

Scale to $100M+ via Cloud Marketplaces

© 2026 Partner Insight

Join 5,000 GTM leaders

Weekly Newsletter

Scale to $100M+ via Cloud Marketplaces

© 2026 Partner Insight

Join 5,000 GTM leaders

Weekly Newsletter

Scale to $100M+ via Cloud Marketplaces

© 2026 Partner Insight